Terms & Conditions

Acceptance and Scope of the Terms

Welcome to aircastco.com. By accessing, browsing, or using this website, you agree to be legally bound by these Terms and Conditions. This agreement applies to all visitors, users, and others who access or use the service. If you do not agree with any part of these terms, you must discontinue use of the site immediately. Your continued use constitutes ongoing acceptance of the terms as written here.

These terms govern your interaction with the entire digital presence of Aircast, including all informational content, product descriptions, and site features. They form a legally binding agreement between you and the Aircast brand concerning your use of the website. We reserve the right to modify these terms at any time. Any changes become effective upon posting to this page. It is your responsibility to review this document periodically for updates.

This agreement does not create any employment, agency, partnership, or joint venture between you and Aircast. You may use the site only if you can form a binding agreement with us, and you are at least 18 years of age or the age of majority in your jurisdiction. These terms are the entire understanding between the parties regarding the site and supersede any prior agreements.

Website Purpose and Informational Nature

Aircast operates this website to serve as an informational resource for individuals seeking orthopedic support and recovery solutions. Since 1978, we have pioneered advanced walking boots, ankle braces, cold therapy systems, and related accessories utilizing patented aircell technology. The site is designed to educate visitors about our product categories and their applications for injury recovery.

The content provided here is for general informational and educational purposes only. It is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions regarding a medical condition or treatment plan. Product descriptions and specifications are presented to help you understand our offerings but should not be the sole basis for medical decisions.

Our core value is delivering effective, adjustable support that promotes healing and enhances mobility. The website reflects this mission by providing clear, evidence-based information about how our products can fit into a recovery journey. However, every individual’s situation is unique, and professional consultation remains essential for proper product selection and use.

Visitor Eligibility and Responsibility

By using this website, you represent and warrant that you meet all eligibility requirements outlined in these terms. You must be a legal adult capable of forming a binding contract. If you are using the site on behalf of an organization, you affirm that you have the authority to bind that entity to these terms.

You are solely responsible for maintaining the confidentiality of any personal information you share on the site and for all activities that occur under your access. Aircast will not be liable for any loss or damage arising from your failure to protect your information. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Visitors must use the site in compliance with all applicable local, national, and international laws and regulations. Any use of the site for unlawful purposes is strictly prohibited. You acknowledge that you are responsible for ensuring your access to and use of the site is legal in your jurisdiction.

Permitted Use

Aircast grants you a limited, non-exclusive, revocable, and non-transferable license to access and use the site solely for personal, non-commercial informational purposes. This license aligns with our goal of providing accessible guidance on orthopedic recovery solutions. You may view, download, and print individual pages for your personal reference in connection with potential product evaluation.

You may share links to the site with others for their informational benefit. However, you may not modify, reproduce, distribute, transmit, display, perform, publish, license, create derivative works from, or sell any content obtained from the site without prior written consent from Aircast. The license does not include any right to use the site’s content for commercial advantage or monetary gain.

Specifically permitted uses include referencing product information during consultations with healthcare providers, using symptom and recovery guides for personal education, and accessing support resources related to products you have purchased from authorized retailers. All other uses require explicit authorization.

Prohibited Conduct

To protect the integrity of our informational platform, certain activities are strictly forbidden when using the site. You agree not to engage in any conduct that could damage, disable, overburden, or impair the site’s functionality or interfere with other visitors’ use and enjoyment of the service. Maintaining a secure and functional environment benefits all users seeking recovery information.

Prohibited activities include, but are not limited to: using automated systems such as bots, spiders, or scrapers to access the site; attempting to gain unauthorized access to any part of the site, its connected systems, or related networks; introducing malicious software or harmful data; and impersonating another person or entity. These measures are necessary to safeguard both our infrastructure and your personal data.

You must not use the site to transmit unsolicited commercial communications, engage in data mining, or harvest information about other users. Any action that violates applicable laws or regulations is prohibited. Aircast reserves the right to investigate and take appropriate legal action against anyone who violates these provisions.

Accounts or Submissions

Currently, the Aircast website operates primarily as an informational resource and does not require user account creation for general browsing. Should we introduce account-based features or interactive submission tools in the future, additional terms will apply. Those terms will be presented at the point of registration and will become part of your agreement with us.

Any future accounts would require you to provide accurate, current, and complete information during the registration process. You would be responsible for safeguarding your password and for all activities that occur under your account. You must notify us promptly of any security breach or unauthorized use of your account.

Submission features, if implemented, would allow you to share feedback or ask questions. By making a submission, you would represent that you own or control the rights to the content you provide and that it does not violate any third-party rights. We would reserve the right to remove any submission that violates these terms or is otherwise objectionable.

Product Information, Availability, and Accuracy Limitations

Aircast is recognized globally for quality orthopedic solutions, including walking boots, ankle braces, cold therapy systems, parts, and accessories. The product information presented on this website is intended to provide a comprehensive overview of our current offerings. We strive to ensure that all descriptions, specifications, images, and pricing information are accurate and up-to-date.

However, product availability may vary by region and authorized retailer. Specifications and features can change without notice as part of our ongoing commitment to innovation and improvement. The colors displayed on your screen may also differ from actual product colors due to monitor settings. We encourage you to verify specific details with your healthcare provider or local authorized dealer before making a purchase decision.

Pricing information is provided for general reference and may not reflect current retail prices. Official pricing is determined by authorized retailers and may vary based on location and applicable taxes. Aircast does not guarantee the accuracy of third-party pricing information displayed on any platform other than our official channels.

Third-Party Retailers, Product Links, and External Services

The Aircast website may contain links to third-party websites, including authorized retailer sites where our products can be purchased. These links are provided solely for your convenience and informational purposes. Aircast does not endorse, control, or assume responsibility for the content, privacy practices, or policies of any third-party websites. Your interaction with these external sites is governed by their own terms and policies.

When you click on a link to a third-party site, you leave aircastco.com. We strongly encourage you to review the terms and privacy policies of any external website you visit. Aircast cannot guarantee the quality, accuracy, or reliability of services provided by third-party retailers, even if they are authorized distributors of our products.

Our relationship with third-party retailers is limited to wholesale distribution agreements. We do not control their customer service practices, return policies, or shipping procedures. Any transaction you enter into with a third-party retailer is solely between you and that retailer. Aircast is not a party to those transactions and assumes no liability arising from them.

Intellectual Property Ownership and Limited Permission to Use the Site

All content on the Aircast website, including text, graphics, logos, icons, images, audio clips, data compilations, software, and the overall design and selection of such content, is the exclusive property of Aircast or its content suppliers and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. Our brand identity, including the Aircast name and associated marks, has been established since 1978 and represents decades of innovation in orthopedic care.

The patented aircell technology that underpins many of our products is a key element of our intellectual property portfolio. This technology reflects our pioneering approach to adjustable, patient-controlled compression. The website content explains these technical concepts for educational purposes but does not grant any license to practice or replicate our patented innovations.

You are granted a limited permission to view and make personal copies of materials on the site for your own non-commercial use. This permission does not extend to any commercial use, modification, distribution, or creation of derivative works. Any unauthorized use of our intellectual property may violate copyright, trademark, and other laws and is strictly prohibited.

User Feedback or Submissions

If you choose to send feedback, suggestions, questions, or other communications to Aircast through the website or other channels, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and incorporate your submissions into our products and services without any obligation to compensate you. This license helps us continually improve the information and resources we provide.

By making a submission, you represent and warrant that you own or otherwise control all rights to the content you submit and that the content is accurate and does not violate these terms or any applicable law. You understand that your feedback may be used to enhance product information, develop new educational materials, or improve our informational resources.

We are under no obligation to maintain any submission in confidence, compensate you for any submission, or respond to any submission. While we value user feedback as part of our commitment to serving the orthopedic recovery community, please do not send confidential or proprietary information unless specifically requested by an authorized Aircast representative.

Disclaimers

The website and all its contents are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied. To the fullest extent permitted by law, Aircast disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the site will be uninterrupted, timely, secure, or error-free.

No advice or information, whether oral or written, obtained from the site or through its use shall create any warranty not expressly made in these terms. The medical and product information provided is based on our clinical experience and published research but is not a substitute for personalized professional advice. Outcomes from using our products may vary based on individual conditions and adherence to professional recommendations.

Aircast does not warrant that the site is compatible with all hardware or software configurations. We make no representations about the accuracy, reliability, completeness, or timeliness of the site’s content. The information is subject to change without notice, and we may make improvements or corrections at any time without obligation.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Aircast, its affiliates, licensors, or service providers be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the site. This limitation applies whether the damages are based on warranty, contract, tort, or any other legal theory.

The total liability of Aircast to you for all claims arising out of or relating to the use of or inability to use the site shall not exceed the greater of one hundred dollars or the amount you have paid to Aircast, if any, in the past twelve months for access to or use of the site. This cap represents a reasonable allocation of risk in the context of a free informational service.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you. In such cases, Aircast’s liability will be limited to the fullest extent permitted by the applicable laws of that jurisdiction. These limitations are fundamental elements of the basis of the bargain between Aircast and you.

Indemnity Where Legally Permitted

You agree to defend, indemnify, and hold harmless Aircast, its officers, directors, employees, contractors, agents, licensors, and suppliers from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal and accounting fees, arising out of or in any way connected with your use of the site or your violation of these terms. This obligation provides important protection for our business operations and intellectual property.

This indemnification duty covers claims brought by third parties resulting from your misuse of the site, your violation of any law or rights of another party, or any content you submit through the site. You will cooperate as fully as required in the defense of any claim. Aircast reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you.

The indemnification obligations will survive termination of these terms and your use of the site. This provision does not require you to indemnify Aircast for Aircast’s own negligence or willful misconduct. The scope of indemnity is limited to what is legally enforceable in your jurisdiction.

Suspension and Termination

Aircast reserves the right to suspend or terminate your access to the site at any time, without prior notice or liability, for any reason, including without limitation if you breach any term of this agreement. Such suspension or termination will be effective immediately. Upon termination, your right to use the site will cease immediately.

We may also suspend access temporarily for maintenance, updates, or other operational reasons. We will make reasonable efforts to provide notice of planned downtime but cannot guarantee uninterrupted availability. Our walking boot, ankle brace, and cold therapy information remains accessible through alternative channels if the site is temporarily unavailable.

All provisions of these terms which by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability. Aircast shall not be liable to you or any third party for any termination of your access to the site.

Changes to the Website or Terms

Aircast reserves the right to modify, suspend, or discontinue any part of the site at any time without notice. We may also update these terms periodically to reflect changes in our practices, technology, legal requirements, or other factors. The effective date at the top of the terms page indicates when the document was last revised.

Your continued use of the site after any modifications to the terms constitutes your acceptance of the new terms. If you do not agree with the revised terms, you must stop using the site. We encourage you to review this page regularly to stay informed about the conditions governing your use of our informational resources.

We may introduce new features, content categories, or interactive elements that are subject to additional terms. Such additions will be clearly presented and will become part of your agreement with us when you choose to use those features. Our commitment is to provide accurate, up-to-date information that supports your recovery journey.

Governing Law Treatment

These Terms and Conditions shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. The application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. This framework provides a consistent basis for interpreting our agreement.

Any disputes arising out of or relating to these terms or your use of the site shall be resolved in the courts of competent jurisdiction where Aircast maintains its primary business operations. By using the site, you consent to the jurisdiction of such courts for the purpose of resolving any dispute. Aircast operates internationally but maintains clear legal standards across its operations.

Nothing in these terms shall be construed to limit any consumer protection rights that you may have under the mandatory provisions of applicable law in your jurisdiction. These rights may vary and cannot be waived by contract. Aircast respects the legal framework of each region where it serves customers.

Severability, Waiver, and Entire Agreement

If any provision of these terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect. This approach ensures the overall agreement remains functional even if one element is challenged.

The failure of Aircast to exercise or enforce any right or provision of these terms shall not constitute a waiver of such right or provision. Any waiver of any provision shall be effective only if in writing and signed by an authorized representative of Aircast. Past waivers do not establish a pattern for future enforcement.

These terms, together with the Privacy Policy and any other legal notices published by Aircast on the site, constitute the entire agreement between you and Aircast concerning the site. They supersede all prior and contemporaneous agreements, representations, and understandings, whether electronic, oral, or written, regarding the site and its content.

How to Raise a Terms Enquiry

If you have questions, concerns, or feedback regarding these Terms and Conditions, we welcome your inquiry. Clear communication helps us maintain a transparent and trustworthy relationship with the community we serve. Your input is valuable as we work to provide the best possible informational resources for orthopedic recovery.

To contact us about these terms, please use the contact form available on the Aircast website or reach out through official social media channels listed on our site. We make every reasonable effort to respond to genuine enquiries in a timely manner. Please include sufficient detail about your inquiry to allow us to provide a meaningful response.

We are committed to addressing legitimate questions about how these terms apply to your use of our informational resources. While we cannot provide legal advice, we can clarify our practices and policies regarding the site. Your understanding of these terms helps ensure a positive experience for all visitors seeking information about our walking boots, ankle braces, cold therapy systems, and other orthopedic solutions.

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